2009 is approaching fast. As you prepare for the new year, now is the perfect time to review your Toshiba phone system and get it ready to last for the next year. ATS recommends taking some small measures that will prolong the life of your Toshiba phone system while protecting your original investment. Below are multiple cost–effective recommendations that should be evaluated every year. Please call us if you have any questions about any of these items.

Protecting your Toshiba Phone System

Without the appropriate power protection equipped on your Toshiba phone system, power outages and brownouts can be very detrimental to your business operations. The unexpected costs associated with losing telecommunications and damaged phone equipment can be very costly. ATS provides multiple solutions that will prepare you from harmful power failures and brownouts to help maintain a healthy operation on your Toshiba phone system.

Express Battery Backup

Keep your phones and voicemails working when the power fails. The Express Power Paks are a self–contained wall mountable battery back–unit attach the Strata DK or CIX/CTX power supply and will provide up to 8 hours (16 hours for larger units) of power during a commercial power failure. Starting at only $225, these devices can ensure clients can still reach your business if the lights go out. These units should be replaced every 3 years. So if you have on in place for that amount of time, it is time to get it tested and maybe replace it with a new one.

Oneac Power Protection

ATS and Toshiba highly recommend Oneac power surge protection for their telephone, voice mail and peripheral equipment. A power surge can wipe out your entire system's programming. Most businesses put similar units in place for their computer equipment, but overlook their telephone equipment. Companies need to protect their telecommunications equipment from power surges and brownouts like they do their other technology to avoid business interruptions caused by dirty power. This cost effective unit (starting at $179) will provide the protection your system needs.

Programming Back Up and Data Recovery

Programming adds, moves and changes accumulate significantly during the lifespan of a Toshiba phone system. A significant amount of labor, software upgrades, and programming changes are invested into your Toshiba phone and voicemail system. If your phone or voicemail system were to crash, all that is invested into the phone system since the original install will be forever gone! ATS Communications highly recommends protecting your programming by creating a system for back–ups. On newer Toshiba models automated back up programs can be put into place. Older models can have back–ups created manually. Let ATS help by creating a plan with you to ensure your programming gets backed up regularly. For further information or requests, please contact your local Customer Service Department.

ATS Communications is on your side and ready to help. Our friendly customer service department and certified technicians are available 24 hours a day to assist you with all your telecom needs. With our $1000 guarantee a 4–hour emergency response guarantee for our Partner Plan clients, you will never be left out in the cold this winter. Our wonderful staff is eager and ready to assist you. Please call your local branch for all your service requests.

Are your heavy telephone users using a headset?

Is it easy to use and comfortable?

Is it wireless?

Can you use it with your cell phone?

If you answered 'No' to any of these questions, we have a solution for you! Jabra Headsets. Headsets have become a more efficient and safer solution for everyday communication. Jabra is one of the leading manufacturers in headsets and is the only manufacturer to work on a specific integration for your Toshiba telephone. Whether your need is for call center representatives, mobile workers that switch between office and cell phones, or executives that are constantly on the phone, Jabra headsets provides you with the flexibility of styles and uses at an exceptional price. To learn more take a look at the product brochure or visit www.ATSCommunications.com and look under the peripheral equipment.

Mention this newsletter and receive a 10% discount on your equipment order. Additionally, we are offering buy 5 get 1 free if you order before December 31, 2008. Contact your local branch office for more details or call (800) 995-4287 and Press 1 for more information.

ATS Communications is pleased to inform you that our training webinars are now posted on the ATS Communications website. The webinars will help educate you on how to better utilize your Toshiba phone system. The training sessions will focus on Toshiba handsets, voicemail and automatic call distribution (ACD) agents. To sign up, click on calendar view located on our home page. From the calendar view, locate and click on the class and date you wish to attend. Click on the register button to send an email request for your particular training session. This service is available to all ATS clients and is an included benefit at no charge for all partner program members.

Toshiba has recognized ATS Communications for providing exceptional service for Feather River College. ATS Communications provided Feather River College with a converged IP and TDM–enabled voice communication system that met the college's goals of being affordable and dependable, taking advantage of its existing fiber network, and providing a long warranty with investment protection. Read the full story here.

Now is the perfect time to upgrade your Toshiba phone system. Innovative and stronger telecommunication technology has emerged, leaving those with older phone systems behind. ATS Communications would like to inform you of huge tax rebate incentives for purchasing a new Toshiba phone system. There is no reason to hold back from upgrading your phone system. The Economic Stimulus Act of 2008 enables clients, such as you, to write off up to $250,000 of section 179 properties purchased this year. This includes software purchases that are usually written off in three to five years. This stimulus act promotes great savings to small to medium sized businesses. Take advantage of this offer and act now! This opportunity will not last long!

There are multiple ways to protect your Toshiba phone system from harmful environments. ATS Communications highly recommends keeping your phone system elevated in a well–ventilated storage area. Excessive heat without proper air circulation can damage the electrical components built inside your phone system. Protecting your phone system from excessive dust and debris will also prevent any unforeseen damages to your phone system. Utilizing these helpful hints will prolong the life of your Toshiba phone system. For more helpful tips, please contact our Customer Advocate at (925) 363-2457.